{"id":2156,"date":"2018-01-17T12:45:36","date_gmt":"2018-01-17T03:45:36","guid":{"rendered":"https:\/\/amata.games\/en\/support\/"},"modified":"2025-11-06T17:50:45","modified_gmt":"2025-11-06T08:50:45","slug":"support","status":"publish","type":"page","link":"https:\/\/amata.games\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]<\/p>\n

Support Information<\/h3>\n

We provide supporting information about Amata Games and its games (Contact Information, FAQs, Copyright and Content Guidelines, Press Kits, Privacy Policies).[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1496962051962{margin-bottom: 30px !important;}”][vc_column][vc_tta_accordion color=”chino” gap=”15″ active_section=”1″ css=”.vc_custom_1628825158329{margin-bottom: 0px !important;}”][vc_tta_section i_icon_fontawesome=”far fa-envelope-open” add_icon=”true” title=”Contact Us” tab_id=”contact”][vc_column_text]If you have any queries for Amata Games (Issues or glitches with the Amata Games website or with our games, news media requests, etc.) please make use of the contact form below.<\/p>\n

Please be aware before getting in contact that depending on the nature of your inquiry it may take some time for us to respond, and in some cases we may not be able to provide a response at all.[\/vc_column_text][vc_btn title=”Contact Form” link=”url:https%3A%2F%2Famata.games%2Fen%2Fsupport%2Fcontact%2F|title:Contact”][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-caret-square-o-right” add_icon=”true” title=”Content and Copyright Guidelines” tab_id=”Guideline”][vc_column_text]All content, images, videos, characters, music, and other associated content from games published by Amata Games are the copyrighted property of the developer\/studio of those respective games, or the rights holder who has licensed those rights for use in those games.<\/p>\n

Any persons posting\/distributing gameplay videos, etc. are requested to fully check and comply with the copyright and content guidelines for the respective games.[\/vc_column_text][vc_btn title=”Content and Copyright Guidelines” link=”url:https%3A%2F%2Famata.games%2Fen%2Fsupport%2Fguideline%2F|title:Guideline”][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-picture-o” add_icon=”true” title=”Press Kit” tab_id=”PressKit”][vc_column_text]For those of you with the media, we have prepared a page with basic information, press releases, logos, screenshots, and other image materials for each game provided by Amata Games. Please feel free to make use of it.<\/p>\n

*If you have any questions about our games, please contact us using the following form.<\/a><\/span>[\/vc_column_text][vc_row_inner][vc_column_inner width=”1\/2″][vc_btn title=”Changeable Guardian ESTIQUE” link=”url:https%3A%2F%2Famata.games%2Fen%2Fsupport%2Fpress-kit%2Fchangeable-guardian-estique-press-kit%2F|title:Changeable%20Guardian%20ESTIQUE%20Press%20Kit”][vc_btn title=”Kinki Spiritual Affairs Bureau” link=”url:https%3A%2F%2Famata.games%2Fen%2Fsupport%2Fpress-kit%2Fkinki-spiritual-affairs-bureau%2F”][vc_btn title=”FARAWAY TRAIN” link=”url:https%3A%2F%2Famata.games%2Fen%2Fsupport%2Fpress-kit%2Ffaraway-train%2F%23FT_presskit_pressreleases”][vc_btn title=”Crescent Tower” link=”url:https%3A%2F%2Famata.games%2Fen%2Fsupport%2Fpress-kit%2Fcrescent-tower%2F%23CT_presskit_pressreleases”][vc_empty_space height=”1px”][vc_btn title=”Once Again” link=”url:https%3A%2F%2Famata.games%2Fen%2Fsupport%2Fpress-kit%2Fonce-again%2F”][vc_btn title=”the World According to Girl” link=”url:https%3A%2F%2Famata.games%2Fen%2Fsupport%2Fpress-kit%2Fthe-world-according-to-girl%2F”][\/vc_column_inner][vc_column_inner width=”1\/2″][vc_btn title=”Organ Quarter” link=”url:https%3A%2F%2Famata.games%2Fen%2Fsupport%2Fpress-kit%2Forgan-quarter%2F”][vc_btn title=”Backpack Twins” align=”left” link=”url:https%3A%2F%2Famata.games%2Fen%2Fsupport%2Fpress-kit%2Fbackpack-twins%2F|title:Backpack%20Twins%20Press%20Kit”][vc_btn title=”NOSTALGIC TRAIN” align=”left” link=”url:https%3A%2F%2Famata.games%2Fen%2Fsupport%2Fpress-kit%2Fnostalgic-train%2F|title:NOSTALGIC%20TRAIN”][vc_btn title=”The Tale of Onogoro” align=”left” link=”url:https%3A%2F%2Fonogoro.info%2Fen%2Fpresskit%2F|title:Go%20to%20the%20official%20website%20of%20The%20Tale%20of%20Onogoro|target:_blank”][vc_btn title=”Last Labyrinth” align=”left” link=”url:https%3A%2F%2Flastlabyrinth.jp%2Fen%2Fpress%2F|title:Go%20to%20the%20official%20website%20of%20Last%20Labyrinth|target:_blank”][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-question” add_icon=”true” title=”FAQ (in preparation)” tab_id=”FAQ”][vc_column_text]We are sorry, but we are currently preparing.[\/vc_column_text][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-handshake-o” add_icon=”true” title=”Privacy & Policy” tab_id=”privacypolicy”][vc_column_text]<\/p>\n

AMATA K.K. (hereinafter “AMATA”) was established in Japan. Its head office located at 1-4-1 Kita-Shinjuku, Shinjuku-ku, Tokyo, postal code 169-0074. AMATA recognizes the importance of customer privacy and is committed to handling the personal information of customers (hereinafter “Personal Information”) via the home video games, PC games and smartphone applications sold by AMATA in accordance with the Personal Information Protection Act and the following Privacy Policy.<\/p>\n

[\/vc_column_text][vc_btn title=”Amata Games Privacy Policy” link=”url:https%3A%2F%2Famata.games%2Fen%2Fsupport%2Fprivacypolicy%2F|title:Privacy%20Policy”][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″ offset=”vc_col-xs-2″]

To make the world more entertaining.<\/div>
AMATA K. K.<\/div>

We produce various entertainment contents such as VR with a focus on games.<\/p>\n<\/div>

About AMATA K.K.<\/span><\/a><\/div><\/div><\/div>[vc_empty_space height=”2.308rem”][\/vc_column][vc_column width=”1\/2″]
ABOUT<\/div>
Amata Games<\/div>

Amata Games is the official website for indie games published by AMATA K.K.<\/p>\n<\/div>

READ MORE<\/span><\/a><\/div><\/div><\/div>[vc_empty_space height=”2.308rem”][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text] Support Information We provide supporting information about Amata Games and its games (Contact Information, FAQs, Copyright and Content Guidelines, Press Kits, Privacy Policies).[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1496962051962{margin-bottom: 30px !important;}”][vc_column][vc_tta_accordion color=”chino” gap=”15″ active_section=”1″ css=”.vc_custom_1628825158329{margin-bottom: 0px !important;}”][vc_tta_section i_icon_fontawesome=”far fa-envelope-open” add_icon=”true” title=”Contact Us” tab_id=”contact”][vc_column_text]If you have any queries for Amata Games (Issues or glitches with the Amata Games website or with our games, news media requests, etc.) please make use of the contact form below. Please be aware before getting in contact that depending on the nature of your inquiry it may take some time for us to respond, and in some cases we may not be able to provide a response at all.[\/vc_column_text][vc_btn title=”Contact…<\/p>\n","protected":false},"author":3,"featured_media":2162,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2156","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nSupport - AMATA Games<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/amata.games\/en\/support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - AMATA Games\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] Support Information We provide supporting information about Amata Games and its games (Contact Information, FAQs, Copyright and Content Guidelines, Press Kits, Privacy Policies).[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1496962051962{margin-bottom: 30px !important;}”][vc_column][vc_tta_accordion color=”chino” gap=”15″ active_section=”1″ css=”.vc_custom_1628825158329{margin-bottom: 0px !important;}”][vc_tta_section i_icon_fontawesome=”far fa-envelope-open” add_icon=”true” title=”Contact Us” tab_id=”contact”][vc_column_text]If you have any queries for Amata Games (Issues or glitches with the Amata Games website or with our games, news media requests, etc.) please make use of the contact form below. 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